Your guests message.
We reply.
Instantly.
Dipelo turns your WhatsApp number into a 24/7 AI concierge. Multilingual, always on, set up in an afternoon.
Live in an afternoon.
Running forever.
No developers, no complex setup. We handle everything. You update a spreadsheet.
Fill a Google Sheet
We populate a simple spreadsheet with your property details — WiFi, check-in times, local recommendations, house rules. You never touch code.
AI handles every message
Guests WhatsApp in any language at any hour. The bot reads your sheet, understands the question, and replies naturally — instantly.
You only get the important ones
Complaints, unanswerable questions, urgent issues — instant alert to your phone in your language. You reply once. Guest gets it translated.
I was in Athens when a guest in Rhodes asked about a room upgrade at 11pm. The bot handled it, alerted me in Greek, I replied in two sentences, and the guest got a perfect answer in English. I didn't even get out of bed.
— Boutique hotel owner, Rhodes, GreeceEverything included.
Nothing extra to buy.
One setup. Every feature your property needs — without being glued to your phone.
WhatsApp-native
Guests use their normal WhatsApp. No app downloads, no sign-ups, no friction. Works on any phone worldwide.
Multilingual AI
Detects the guest's language automatically. Replies naturally in 30+ languages including Greek, German, Arabic, French and Mandarin.
Smart owner alerts
Complaints and complex questions trigger instant alerts in your language. Reply once — guest gets it translated back.
Local recommendations
Guest asks for a restaurant — bot pulls live Google Maps results with ratings, hours and walking directions. Every time.
Review generation
24 hours post-checkout, guests get a personalised message. Happy guests get a Google review link. Unhappy guests get intercepted before they post.
Complaint interception
AI detects negative sentiment in real time. Responds empathetically and fires an urgent alert to you — before the 1-star review appears.
Simple pricing.
No surprises.
No setup fees, no lock-in contracts. Every plan starts with a free 30-day trial. No credit card required.
- 1 WhatsApp number
- Unlimited guest messages
- 30+ languages
- Google Sheet data management
- Owner alerts
- Local recommendations
- Everything in Single
- Complaint interception
- Post-stay review requests
- Sentiment analysis
- Priority support
- Everything in Multi-Property
- Custom bot name & persona
- Dedicated setup support
- Monthly performance reports
- SLA guarantee
- White-label option
Book a free demo.
We'll show the bot live — in your language, with your property's data. 15 minutes. No commitment.
Based in
Oxfordshire, UK
Serving hotels & properties across Europe